I’m sure they’ll never forget this call and the calm, reassuring voice at the other end,” East Bridgewater Police Chief ...

DISPATCHERS ARE THE FIRST POINT OF CONTACT IN EMERGENCY SITUATIONS. THE WORK THEY DO ON THE OTHER END OF A CALL, WHEN YOU MAKE AN EMERGENCY PHONE CALL, CAN DICTATE HOW THAT SITUATION UNFOLDS. WDSU ...

An emergency dispatcher in Massachusetts is being celebrated for helping save the life of a 4-year-old girl.

HENRICO COUNTY, Va. -- The world is getting an up-close-and-personal view into the life of a 911 Public Safety Dispatcher thanks to a viral Facebook post written by a Henrico County Dispatcher.

A team of Antrim's first responders and a Concord-based 911 dispatcher were recognized for their life-saving efforts in rescuing a 27-year-old man who went into cardiac arrest, thanks to their ...

DENVER - Denver police officials say they were delayed in responding to a woman who was killed 12 minutes into a 911 call due to a dispatcher's failure to relay information to officers about the ...