Designing the guest experience today requires thinking through the entire travel process, which includes providing guests with jealousy-inducing stories to share upon their return. Editor’s Note: This ...

Competition has pushed independent hoteliers like Pomeranc to think about what "boutique" means for a generation of travelers that will shortly grow up with Marriott's and Hilton's version of that ...

Palladium Hotel Group, a Spanish chain operating hotels worldwide, focused in 2025 on elevating service standards, opening ...

Luxury chain Fairmont Hotels & Resorts late last year appointed as president Jennifer Fox, who previously had served as InterContinental Hotels Group's COO of managed operations in Europe. Fox ...