You get an alert that a server added a $100 tip to a check and you freeze: the notification says you "never tip" and the ...

Has the industry fully recovered and come back to its pre-pandemic performance? Well, on one hand, restaurant guest counts are still lagging sales on the road to recovery by a wide margin. Same-store ...

Customer behavior across the restaurant sector is changing. Adults of all ages are going out with different expectations, priorities, and purchasing habits. Some people eat out earlier in the day; ...

For an industry that was among the hardest hit by the pandemic, September brought some welcome good news. The sales recovery continued into the month, which with -8.1% same-store sales growth, became ...

Few things about COVID-19 and the restaurant response could be mistaken for simple. Yet two of the most-pressing questions facing operators today are straightforward in nature: How have guest ...

The restaurant industry is one of the longest-lasting trades, permeating through cultural and generational shifts. Why? Because it is a service-oriented business that focuses on providing basic human ...

While marketplaces serve as a vital acquisition engine, the ultimate goal for any resilient brand is to maximize the direct-to-consumer relationship. Direct orders provide superior profit margins, ...

Why guest chef dinners are good for restaurants. Plus, the mob scene at Silver Lake’s newest wine bar, plans for Nordic cuisine in L.A., the best mooncakes for this year’s Mid-Autumn Festival. And is ...