Business Wire

TELUS International Partners with eGain to Elevate its Contact Center as a Service (CCaaS) Offering with Modern Knowledge Management and AI Functionalities

VANCOUVER, British Columbia--(BUSINESS WIRE)--TELUS International (NYSE and TSX: TIXT), a leading digital customer experience (CX) innovator has partnered with eGain Corporation (NASDAQ: EGAN), the ...
Morningstar

NelsonHall Names TELUS Digital a Leader in its 2025 NEAT Evaluation for Customer Experience Services Transformation

The company was named a Leader in all four CX transformation segments assessed: overall capabilities, customer experience improvement, cost optimization, and revenue generation TELUS Digital, the ...
Business Wire

TELUS to Share “Expert Learnings” on Customer Service Transformation During August 22 Webinar

ATLANTA--(BUSINESS WIRE)--OpenSpan, Inc., a provider of innovative worker optimization, activity management and automation solutions, today announced TELUS (TSX: T, NYSE: TU) will showcase its recent ...
Seeking Alpha

TELUS Digital Named a Leader in Everest Group Customer Experience Management (CXM) PEAK Matrix® Assessment - Americas for the Seventh Consecutive Year

Report highlights TELUS Digital’s end-to-end CX transformation leadership, global talent, and service portfolio, recognizing its proprietary Fuel iX™ AI platform, Fine-Tune Studio dataset preparation ...