Travelers who mix late check-ins, rental cars and early flights know the margin for error […] ...

You can be held responsible if you damage a rental car, and sometimes can even get charged if you didn't cause the damage. It happened to a San Francisco woman who came to 7 On Your Side's Michael ...

“You know how to take a reservation, but you don’t know how to hold the reservation." You plan a trip, rent a car, and travel across the country. Then, when you get there, the car rental company ...