The question of who controls AI is the critical org-chart issue at the dawn of the AI era, and it will influence a company’s strategy, investment levels, and the distribution of power and influence ...

Employees today experience far more organizational change than in the past, yet their willingness to support it has sharply declined. To help employees thrive through continuous transformation, ...

Os líderes devem criar sistemas que transformem a transformação contínua em algo que os funcionários ajudam a moldar, e não simplesmente a suportar. por Rachel DuRose Uma pesquisa da Gartner sugere ...

As AI systems increasingly speak to customers, employees, and patients, how confident they sound is no longer a cosmetic ...

Few companies have been able to fundamentally change their operating and business models around AI. The primary obstacle to ...

The potential generative AI in healthcare is enormous. They can generate patient education materials or clinical notes in seconds, flag incomplete documentation to keep care on track, or even suggest ...

As firms increasingly incentivize employees to build and oversee complex teams of agents—for example, by measuring and ...

Leaders love AI because it makes knowledge instantly reusable—drafts, code, analysis on demand. A recent study uses a formal model to show what happens when “good-enough” answers become essentially ...

For decades, retirement has been promoted as the pinnacle of financial success, a time when one can stop working and enjoy ...

Giving critical feedback can help people grow—but only when it’s handled with care. If your criticism crosses the line and feels like an attack, it can backfire, shutting people down instead of ...

The broadening conflict in the Middle East means executives are redrawing their risk assessments. In this issue of the HBR ...

Companies are facing intensifying pressure to take public stands on divisive political issues—but the strongest forces aren’t ...