Everything you need to know about energy savings and information regarding energy service for your home from Duke Energy.

Visit the Duke Energy customer service page for contact information including customer service phone numbers, mailing address & many self-service options.

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Duke Energy Residential Customer Portal

Need help finding something on the Duke Energy website? The search tool will help locate the information you need.

View current power outages in your area, estimated times of restoration or report an outage from the Duke Energy outage map.

Call today to learn more at 866.249.1184 to get started. Our staff is available 7 a.m. – 7 p.m. ET Monday through Friday.

Duke Energy's various mix of generation resources, include nuclear, coal-fired, oil- and natural gas-fired, and hydroelectric power plants.

Many factors play a role in determining the price you pay for energy. Learn more about how your rate is calculated.

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